Effective date: September 17, 2025

Company: Integrative Natural Medical Center (“Integrative Natural Medical Center,” “we,” “us,” “our”)

Contact: [email protected] · +1 (626)-714-7400

Welcome to Integrative Natural Medical Center

Integrative Natural Medical Center ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our website, services, communications, and practice.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, date of birth, and other identifiers you voluntarily provide.

• Health Information: Information related to your health, medical history, symptoms, treatments, and wellness goals that you choose to share with us.

• Communication Data: Information you provide when contacting us via phone, email, forms, or text messages.

• Technical Information: IP address, browser type, device information, and website usage data collected through cookies or similar technologies.

How We Use Your Information

We use your information to:

• Provide medical, wellness, and administrative services

• Respond to inquiries and communicate with you

• Schedule appointments and send reminders

• Improve our services, website, and patient experience

• Comply with legal, regulatory, and healthcare obligations

How We Share Your Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out of receiving text messages at any time by replying STOP or contacting us directly.

Text Messaging and Mobile Information

By providing a phone number, you agree that Integrative Natural Medical Center may contact you by text or call (including via autodialed or prerecorded technologies where permitted) and by email, using the information you provided. Message/data rates may apply.

● Opt-out: Reply STOP to any text to opt out of SMS. For calls/emails, email

[email protected] or call +1 (626)-714-7400.

● Frequency: Varies; we follow a respectful, limited cadence and stop on request.

● You are not required to consent to marketing as a condition of receiving services.

Cookies, Analytics, and Ads

We use cookies and similar technologies to: keep the site secure, remember preferences,

measure performance, and understand which ads/pages work. We may use analytics and

advertising partners (e.g., measurement pixels) to improve relevance and performance.

● Some laws treat certain analytics/targeted advertising as a “sale” or “sharing” of personal

information. We do not sell your personal information for money, but we may engage in

cross-context behavioral advertising.

Data Security

We retain personal information only as long as necessary for the purposes described

above typically long enough to complete matching, support, and compliance needs—then

delete or de-identify it per our retention schedules and applicable laws.

Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; please use discretion when sharing sensitive details online.

Your Privacy Rights

Depending on where you live, you may have rights to:

● Access/Know the categories and specific pieces of personal information we hold about

you.

● Delete your personal information.

● Correct inaccurate personal information.

● Opt out of certain processing (e.g., targeted advertising / “share,” or “sale” where

applicable).

● Limit use/disclosure of sensitive information (where applicable).

● Non-discrimination for exercising your rights.

To exercise rights or submit an appeal of a denied request, email [email protected] or call +1 (626)-714-7400. We may need to verify your identity. You may authorize an agent to make a request on your behalf where permitted by law

California Privacy Notice (CCPA/CPRA)

For California residents, we provide a “Notice at Collection” (below) and honor rights under the

CCPA/CPRA, including opt-out of “sale/share” for cross-context behavioral advertising. Use

Your Privacy Choices or contact us. We do not knowingly sell/share the personal information

of consumers under 16.

Children’s Privacy

Our services are intended for adults seeking care. We do not knowingly collect personal

information from children under 13. If you believe a child provided information, contact us to

remove it.

International Users

If you access our services from outside the U.S., your information may be processed in the U.S.

and other countries with different data protection laws than where you live.

Third-Party Links

Our site or messages may link to third-party websites or services. Their privacy practices are

governed by their own policies.

Changes to This Policy

We may update this Policy from time to time. The “Effective date” above shows the latest

version. Material changes will be noted on this page.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Integrative Natural Medical Center

Email: [email protected]

Phone: +1 (626)-714-7400

Notice at Collection (California)

Categories collected: identifiers (name, phone, email), geolocation (ZIP/area), internet/activity

data (cookies, device info), inferences from care preferences, and limited health-related context you choose to share.

Sources: you (forms, calls, texts, emails); your device/browser (cookies/pixels).

Purposes: review your request; connect you with one local provider; communicate;

support/service; analytics; security; legal compliance.

Disclosure: shared with service providers and one local provider; otherwise as described in this Policy.

Sale/Share: we do not sell personal information for money. We may “share” for targeted

advertising/analytics as defined by California law—use Your Privacy Choices to opt out.

Retention: kept as long as needed for the purposes above, then deleted or de-identified.

Your rights: access, delete, correct, opt-out, and more—see “Your Privacy Rights.”

Your Privacy Choices

● Manage communications: Reply STOP to SMS; or email [email protected] /

call +1 (626)-714-7400

● Data requests: Email [email protected] (subject: “Privacy Request”) or call +1

(626)-714-7400